Returns & Exchanges
At BlackButterfly, we want you to be completely in love with your vintage-inspired garments. If your purchase isn't quite right, you can return any unworn item with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully fold the garments into their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing